Customer Service FAQ

 

How To Place An Order?

Once you have browsed the website and come across something that you wish to purchase.
Click on the ADD TO CART button to add the item to your CART. When finished shopping go into your CART and click the CHECKOUT button.
Make payment and await your parcel.
Tracking information will sent to you once the parcel is shipped.

    Do I Need To Register To Buy?

    Registering will make any future checkouts more convenient, although it is not necessary.
    Remember, with registration you will receive FREE SHIPPING on your first purchase.
      You are able to checkout as a guest.

        What Payment Methods Are Accepted?

        Credit card
        Direct Bank Deposit - EFT (Electronic Transfer) Order number is needed as the reference.
        Instant EFT
        ZAPPER
           

          Am I Able To Cancel An Order?

          Most definitely. Depending at which point your order status is.
          Once your order has been shipped it can no longer be cancelled.
             

             What Will Delivery Cost Me?

            Shipping cost is a fixed amount of only R79 currently to anywhere in South Africa.
               

              Do You Ship Outside South Africa?

              Currently we only ship within SA boarders.


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